Refund and Cancellation Policy

  1. General Policy

1.1 This Refund and Cancellation Policy applies to all bookings made through Flowaka and it's partner websites.

  1. Service Provider Cancellation

2.1 If a Service Provider cancels a class, you will receive a full refund within 21 days.

  1. User Cancellation

3.1 If you cancel a booking, any refund will be subject to the Service Provider's cancellation policy as outlined in the class listing.

3.2 No refunds will be given for cancellations made less than 72 hours before the class start time.

  1. Refund Process

4.1 Refunds will be processed to the original payment method within 21 days of the cancellation.

  1. Contact Us

If you have any questions about this Refund and Cancellation Policy, please contact us at:

Email: hello@flowaka.com